7o7777 Privacy Policy

1. Introduction & Data Controller

7o7777 ("the Platform", "we", "us", "our") operates as the data controller for all personal information collected through the 7o7777 website and associated services. We are committed to handling your personal data responsibly, securely, and transparently, in accordance with internationally recognised privacy standards applicable to online gaming operators.

This Privacy Policy explains the categories of data we collect, the legal bases on which we process that data, the purposes for which it is used, and the rights you hold over your own information. If you have questions about any aspect of this policy, you may contact us at [email protected] (plain text — not a clickable link).

2. Scope of This Policy

This policy covers personal data collected and processed by 7o7777 through the following channels:

• Account registration and ongoing account management;
• Deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard;
• Game play activity across casino, live dealer, crash games, slots, fish games, and sports betting markets;
• Customer support interactions via live chat or email;
• Participation in bonus campaigns, Circle loyalty programme activities, and seasonal promotions;
• Technical data collected automatically through cookies, log files, and device fingerprinting.

3. Purposes of Processing

7o7777 processes your personal data for the following purposes, each supported by a lawful basis:

• Account management: To create, maintain, and administer your player account, including password recovery and account security;
• Transaction processing: To facilitate deposits and withdrawals via your chosen payment method (bKash, Nagad, Rocket, Upay, etc.) and maintain accurate financial records;
• Identity verification (KYC): To comply with age verification obligations (21+) and anti-money laundering requirements;
• Game delivery: To provide uninterrupted access to casino games, live dealer tables, crash games, slots, fish games, and sports betting markets;
• Responsible gaming: To monitor betting patterns, enforce self-imposed deposit limits and cooling-off periods, and intervene where problem gambling indicators are detected;
• Fraud prevention & security: To detect, investigate, and prevent fraudulent activity, multiple account abuse, collusion, and unauthorised access;
• Customer support: To respond to queries, process complaints, and resolve disputes in accordance with our complaints procedure;
• Marketing communications: To send you promotional offers, bonus alerts, and platform updates, where you have given consent or where we have a legitimate interest in doing so. You may opt out at any time;
• Legal compliance: To meet any applicable legal, regulatory, or judicial obligations.

4. Legal Bases for Processing

We process your personal data on the following legal bases:

• Contractual necessity: Processing required to deliver the services you have agreed to when registering an account;
• Legitimate interests: Fraud prevention, platform security, and responsible gaming monitoring;
• Legal obligation: KYC, age verification, and anti-money laundering checks;
• Consent: Marketing communications and non-essential cookies, where applicable.

5. Third-Party Disclosures

7o7777 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with trusted third parties only in the following circumstances:

• Game providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive limited session data necessary to deliver their games. These providers operate under their own data protection standards;
• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard receive the transaction data necessary to process your deposits and withdrawals;
• Identity verification providers: KYC and age verification partners who assist in confirming your identity and eligibility;
• Fraud prevention services: Third-party security providers who help us detect and prevent fraudulent activity;
• Legal & regulatory authorities: Where required by applicable law, court order, or lawful authority, we may disclose personal data to relevant bodies.

All third-party partners engaged by 7o7777 are required to handle your data securely and use it solely for the purposes for which it was shared.

6. International Data Transfers

Some of our game providers and technical service partners operate servers located outside Bangladesh. Where your data is transferred internationally, 7o7777 takes steps to ensure that appropriate safeguards are in place — including data processing agreements and standard contractual clauses — to maintain a level of protection equivalent to that applied within Bangladesh.

7. How Long We Keep Your Data

7o7777 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. As a general guideline:

• Active account data is retained for the duration of your account and for a minimum of five years following account closure;
• Transaction and financial records are retained for a minimum of five years to satisfy anti-money laundering obligations;
• KYC documentation is retained for five years after the end of the business relationship;
• Support correspondence is retained for three years from the date of the last interaction;
• Technical log data (IP addresses, session data) is retained for up to twelve months unless required longer for fraud investigation.

Following expiry of the applicable retention period, your data is securely deleted or anonymised.

8. How We Protect Your Data

7o7777 employs a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• SSL (Secure Socket Layer) encryption on all data transmitted between your device and 7o7777 servers;
• Encrypted storage of sensitive account and financial data;
• Access controls ensuring that only authorised personnel can access personal data, on a need-to-know basis;
• Regular security assessments and vulnerability testing;
• Two-factor authentication options for player accounts;
• Real-time fraud monitoring and anomalous activity detection systems.

While 7o7777 takes all reasonable precautions, no online platform can guarantee absolute security. We encourage players to use strong, unique passwords and to keep their account credentials confidential at all times.

9. Cookie Policy

7o7777 uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files placed on your device when you visit a website. We use the following categories of cookies:

• Strictly necessary cookies: Essential for the platform to function — these include session authentication tokens and security cookies. These cannot be disabled;
• Functional cookies: Remember your preferences such as language settings and game lobby layout;
• Analytics cookies: Help us understand how players navigate the platform, which games are most popular, and where technical issues occur. Data is aggregated and anonymised;
• Marketing cookies: Used to deliver relevant promotional content and measure campaign effectiveness. These are only placed with your consent.

You may manage or withdraw your consent to non-essential cookies at any time through your browser settings. Disabling certain cookies may affect your experience on 7o7777.

10. Rights You Hold

• Right of access: You may request a copy of the personal data we hold about you at any time;
• Right to rectification: If any of your personal data is inaccurate or incomplete, you have the right to request that it be corrected;
• Right to erasure: Subject to our legal retention obligations, you may request deletion of your personal data;
• Right to restrict processing: You may request that we limit the way we use your data in certain circumstances;
• Right to data portability: Where processing is based on your consent or a contract, you may request your data in a portable, machine-readable format;
• Right to object: You may object to processing based on our legitimate interests, including profiling for marketing purposes;
• Right to withdraw consent: Where we rely on consent as the legal basis for processing, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

Please note that certain rights are subject to limitations where legal, regulatory, or contractual obligations require us to retain or continue processing your data.

11. Marketing Opt-Out

If you no longer wish to receive promotional emails, bonus notifications, or marketing messages from 7o7777, you may opt out by contacting support at [email protected] or by adjusting your notification preferences within your account settings. Opting out of marketing communications does not affect transactional messages such as deposit confirmations, withdrawal notifications, or security alerts.

12. Protection of Minors

7o7777 is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we discover that personal data has been collected from a person under 21, that account will be immediately closed, the data deleted, and any associated funds handled in accordance with our Terms & Conditions. If you believe a minor has registered an account on 7o7777, please notify us immediately at [email protected].

13. Changes to This Privacy Policy

7o7777 reserves the right to update or amend this Privacy Policy at any time. The most current version will always be available on this page, with the effective date updated accordingly. Material changes will be communicated to registered players via email or an in-platform notification. Your continued use of 7o7777 following notification of changes constitutes your acceptance of the revised policy.

14. Contact & Complaints

For any privacy-related enquiries, data subject access requests, or complaints regarding the way 7o7777 handles your personal data, please contact our Data Privacy team at [email protected]. We take all privacy concerns seriously and will respond within 30 days. Where you are not satisfied with our response, you retain the right to escalate your complaint to an independent data protection authority in your jurisdiction.